IT Service Desk Support Engineer

Opdrachtgever: Word lid of log in

Standplaats: Brussel

Regio Vlaams-Brabant, Brussel

Duur opdracht in maanden: niet vermeld

Indicatie uurtarief: niet vermeld

Aantal uren per week: niet vermeld

Opleidingsniveau: Bachelor / HBO

Laatste update: 21 oktober 2026

Sector: ICT, Telecom & Internet

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IT Applicatiebeheer & Helpdesk

Profiel van de geschikte interim professional:

At least 5 years of professional experience within a Service Desk team
IT background with relevant education
Strong background in supporting end users, managing hardware and analysing incidents independently
Skilled in troubleshooting and configuring Windows workstations
Hands-on experience with Microsoft Office tools such as Word, Excel, Outlook and SharePoint
Able to support users on Microsoft Teams, mobile phones and Teams phones
Experience with Jira, Confluence or similar tools is a plus
Able to draft clear operational documentation and Standard Operational Procedures in English
Knowledge of ITIL, certification considered an asset
Strong communication skills for direct contact with end users
A structured, proactive and eager-to-learn attitude combined with precision in administrative work
Fluency in both Dutch and French, along with good written English skills

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